National Speakers Association
Canadian Association of Professional Speakers
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Meeting Planners Say it Best!

Our attendees also greatly appreciate your complete engagement with them and the way you tailored your two talks with pictures and quotes from participants as well as the other speakers. This special touch made us feel like we were your only thought in the world and made a very positive impression that will last for yuite some time. Not only were we educated, we were entertained.
Your presentation was engaging, informative, and entertaining, and our attendees were delighted. We especially appreciated the many insightful approaches you shared with our group, and your story-based methodology was most appreciated.
Our attendees also greatly appreciate your complete engagement with them and the way you tailored your two talks with pictures and quotes from participants as well as the other speakers. This special touch made us feel like we were your only thought in the world and made a very positive impression that will last for yuite some time. Not only were we educated, we were entertained.
Attendees found your presentation both fitting and insightful, dealing not only with issues confronting rural hospitals across the country, but spotlighting straightforward methods to improve the patient experience in those hospitals. Your recommendations of the Four Must-Haves are environmental game changers for those hospitals and clinics struggling financially today.
Starting off the conference with Brian's presentation was one of the best things we did. His energy, his ability to engage his audience, and his material were exactly what we were looking for to kick off our conference. I recommend Brian and his organization for HCAHPS improvement, quality improvement, and speaking at your next big event. Feel free to contact me.
Our administrators' comments on your Magic of Engagement presentation included power packed ideas that are actionable because of the concepts and tools provided', 'excellent information, enthusiastic and realistic application of principals', 'outstanding', and 'excellent presentation'. You demonstrated the usefulness of the message and information to our constituents in the way we had hoped for. So thank you, Brian, for a job well done. Your presentations were well informed, valuable, and motivating.
Our audience found your talk on HCAHPS to be engaging, energetic, informative, and powerful. The practical tips you shared helped people break down each HCAHPS domain into more manageable content in order to provide excellent patient healthcare and customer service.
Our unique combination of attendees represented a challenge in addressing our topic Inspiring Service Excellence. Bringing these bodies together was a first for us - very important that it be successíul and a forerunner of future joint efforts. Your friendly engaging style is commendable - actually amazing. Obviously, you are a master of your craft and the evaluations reflected that!
Thank you for speaking to our senior leadership team last week in Tulsa, OK. Your messages in The Magic of Engagement about improving HCAHPS performance through employee engagement were exactly what we needed to hear - and you nailed it! I have worked in healthcare, and specifically in patient experience for many years, and I've seen and heard a lot of presentations and speeches on the topic. Yours stood out. It was targeted and focused on activities that we could implement immediately. You provided new information and did it in a way that was easy to grasp and act on. You made a real connection with our group and appreciate this new relationship my organization and it's 10 hospitals has made with you and your team. We are a believer.
In all the years I have been involved with this conference, your presentation has been the best and you are the only presenter who has been asked to come back. Thank you for the awesome experience you provided to the Nevada Health Care Association.